7GX // Node 2 - APN Configuration
This article is for configuring the APN on a 7GX, paired with a Node 2. For other combinations, please see our other guides.
Follow these instructions step-by-step to configure the APN settings of your Node 2 modem paired with a 7GX device to ensure functionality on networks outside of the USA.
This article is available as a video guide by clicking here or at the bottom of this page.
Step 1 - Power up and connections
Before changing the configuration, make sure your device is powered, that your SIM card is correctly installed, and that your SIM card has an active data plan.
The Node 2 has two SIM card slots, allowing you to store more than one SIM card in the device. However, only one SIM card can be active at a time!
SIM PINs
Certain SIM cards are sold with a security PIN enabled by default.
If you're not sure if this is the case for your SIM card, we recommend inserting the SIM card in a tablet or smartphone first.
If you're prompted to enter a PIN, you will need to deactivate the PIN lock before the SIM card is usable in your Node 2 modem.
To do so, please follow one of the links below for instructions related to your device:
iOS: https://support.apple.com/en-us/HT201529
Android: https://www.digitalcitizen.life/how-change-or-remove-sim-pin-android-2-steps/
Step 2 - Find the correct APN setting
We recommend using apn.how to determine the correct APN to use with your provider.
Go to apn.how
Select the country of the network provider you are using
Select the network provider for your SIM card
Determine the correct APN settings to use.
Each cellular provider may have multiple APN settings depending on the use (data only, MMS,...).
Generally, you will need to use the standard APN setting for data use, not MMS, WAP or other configurations.
If in doubt, contact your network provider or visit their website - most providers list APN settings on their support websites.
Step 3 - Enter the APN on your device
With your system powered on, and your APN setting written down, use the black joystick on the right side of the 7GX encoder to perform the following steps:
Scroll once to the right to access the menu
Scroll down 5 times to highlight Network Setup.
Press down on the joystick to enter the Network Setup menu
Scroll down once to highlight USB Modem
Press down on the joystick to enter the USB Modem screen
Scroll down once, and left once to highlight the "[Setup]" button, and press the joystick
Ensure the "Slot:" field is set to the same slot in which the SIM card was inserted. Each slot has its own APN setting.
Scroll down once to highlight the APN field for the correct slow (APN 1 for Slot 1, APN 2 for Slot 2).
Press down on the joystick to access the keyboard and change the value in the APN field
Using the joystick, scroll left and right through the letters at the bottom of the screen to type the APN value from Step 2.
If you make a mistake, or need to use different characters, use the joystick to scroll up to the backspace character, or the "abc" button to toggle different keyboards.
When you've finished entering your APN value, scroll up once, highlight the OK button, and press down on the joystick to save.
If the APN information from Step 2 includes a Login (user name) and/or password, scroll down to the correct field and repeat steps 12-15 to enter those values as well.
When all your values are correctly entered, scroll left once to return to the "Modem" screen
Use the joystick to scroll left until you are back to the main screen.
Power cycle the device.