Video loss from USB-C Lipstick Camera
The GPX Mobile device supports USB-C cameras for live streaming.
However, users may encounter video signal drops due to vibration or loose connections, particularly in high-vibration situations such as open-wheel vehicles.
This article addresses the potential causes and provides solutions to ensure a stable connection.
Common Issues and Troubleshooting
1. Video Drops During Operation
Cause: Vibration may loosen the USB-C connection.
Solution:
Inspect the USB-C cable and connector for signs of wear or damage.
Ensure the USB-C cable is securely plugged into both the camera and the GPX Mobile device.
2. Intermittent Video Signal
Cause: Poor contact between the USB-C connector and port.
Solution:
Connect and disconnect the USB-C camera to a laptop or other USB-C port. Due to different manufacturing tolerances, some USB ports may improve the spacing on pins and subsequently improve the physical contact made between the camera and GPX Mobile device.
Clean the USB-C port on both the camera and GPX Mobile using a non-abrasive brush or compressed air.
Secure the cable using adhesive clips or cable ties to prevent movement during operation.
3. Persistent Video Loss
Cause: Internal hardware fault or loose internal components.
Solution:
If troubleshooting the cable and port does not resolve the issue, contact GPX Support for hardware diagnostics, replacement or repair options.
Preventative Measures
To minimize the risk of USB-C connection issues:
Secure Cable Routing:
Use cable ties or velcro to minimize cable movement and stress on the USB-C port.
Regular Inspections:
Periodically check the cable and port for wear and damage.
Environmental Protection:
Avoid exposing the USB-C connection to excessive dust, debris, moisture or RF interference from in-car radios.
Best Practices for Motorsports Applications
In high-vibration settings such as open-wheel vehicles, take the following additional precautions:
Use anti-vibration mounts for the GPX Mobile device and camera.
Test the setup thoroughly before events to identify potential issues in advance.